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Politique de remboursement
What is your return policy?
Customers who have purchased items from eidonlife.com** may return items within 30 days from the delivery date for a refund. We do not cover shipping and handling fees for the return, and we do not reimburse the original shipping fees.
All returned items must be:
- Without scent or odors
- Without rips and tears
- Attached with tags
- In their original packaging
If the products do not meet the above criteria, we will not be able to process your refund.
**Items from our Clearance section (marked as Final Sale) are not returnable.
When will I receive my refund?
Once your items have been returned to their rightful home (Eidon HQ), we will issue a refund via the same payment method used for purchase. The refund may take 10-14 days to appear on your bank account statement, so don’t worry if you don’t see it right away!
You will be refunded the full price of the returned product, but not the original shipping and handling fees.
How do I return an item?